Contact us about a gas appliance repair
Tell us what has failed and where the appliance is installed. Call, WhatsApp, email or send the form; we will discuss availability and the appropriate next step.
Based in Laser Park, Roodepoort · Enquiries across Gauteng
What we need to arrange an assessment
Tell us which appliance has failed, the make and model if available, and what happens when you use it. For a gas stove, explain whether one or every burner is affected. For a geyser, tell us which outlets lose hot water and whether the heater displays a fault code. For a fireplace, mention whether the pilot, main flame or remote control fails.
Include your exact suburb and a phone number we can reach. The booking form lets you change any preselected appliance or location. Sending an enquiry starts a discussion; an appointment is not confirmed until we respond.
Speak directly with our team
Call 068 504 5214 if you would prefer to explain the symptoms by phone. You can also WhatsApp the number with photos of the appliance and its visible rating label, or email info@gasappliancesrepair.co.za. Please do not dismantle covers or disconnect gas fittings to take photos.
Our published business location is Laser Park, Roodepoort, 2040. We receive enquiries for Johannesburg, Pretoria and other Gauteng suburbs and will confirm service availability for the actual address.
Important advice when you suspect a gas leak
Do not wait for a response to an online booking form if you smell gas, hear a suspected leak or notice an unsafe flame. Stop using the appliance, avoid flames and electrical switches in the affected area, move away from the hazard and seek assistance from an appropriate emergency gas service or registered practitioner from a safe location. Do not attempt to tighten connections or change a regulator yourself.
Questions customers ask
Will the booking form confirm my appointment immediately?
No. We will contact you to discuss the symptoms, location and the next available appointment. If your enquiry is urgent, call rather than rely on email delivery.
Can I submit a request for someone else’s address?
Yes. Enter the service address or suburb where the appliance is installed, and provide a contact number for arranging access.
Should I send photos?
A picture of the appliance and visible model label can help. Only take photos where it is safe and no dismantling is needed.
Call or WhatsApp our team
Tell us which appliance is affected, what it is doing and the suburb where you need assistance. We will discuss the next step with you.